We have decided to take our online shop to a physical location! Visit our 6-week pop up store to see our products in person and enjoy the in-store experience.

When: 18/04/21-29/05/21 (post-lockdown reopening —> 19/06/21-2706/21)

Where: Level 2, Shop 234A, Melbourne Central Shopping Centre (Cnr La Trobe St &, Swanston St, Melbourne VIC 3000)

Browse exclusive products and get to know our friendly team! Come in and see why Top Floor Gallery is far from your average sneaker, consignment or resell store. Brand new, second hand and vintage Designer and Streetwear - 100% guaranteed authentic at affordable prices. 

 

Information Regarding Returns and Refunds at our pop up store:

A no returns no refunds policy is applied to all products purchased at our pop up store (as well as online store). All sales are final. Exceptions may apply in certain cases - please send an email to contact@topfloorgallery or enquire in-store if you have any enquiries regarding a purchase. 

Although the condition (/10) is displayed on the tag of each item, unlike our online store, any flaws (such as marks, discolouration, fading etc) are not specified in writing. Therefore, we strongly encourage assessing the condition yourself and/or asking any of our team about the condition. Please also note that rating of condition is subjective - our determination of the condition is based on a certain criteria that we follow (as seen below). We make every effort to identify all imperfections on second hand items and assign a rating out of 10 based on these imperfections. 

If you are unsure about the sizing/fit of an item, a change room is available. For further information on sizing, please also ask our friendly team. 

 

Information Regarding Evaluation of Item Condition:

Rating the condition of an item out of 10 is subjective. please refer to the guide below to see how we assign a numerical rating:

10/10 - Brand New/Unused (with our without tags, original packaging etc.)

9.5/10 - Immaculate condition with minimal wear/use (no flaws)

9/10 - Amazing condition with light wear/use (no apparent flaws)

8.5/10 - Great condition with light general wear/use (no apparent flaws)

8/10 – Good condition with general wear/use (possibly some minor flaws)

7.5/10 – Good condition with general wear/use (likely a few flaws such as print cracking, discolouration, fading, pilling, marks, pinholes etc.)

7/10 – Average condition with general wear/use (likely flaws such as print cracking, discolouration, fading, pilling, marks, pinholes etc.)

6.5 and less/10 – Average condition with notable signs of wear/use (flaws such as print cracking, discolouration, fading, pilling, marks, pinholes etc.) 

 

Want to gift an item?

If you see a product in our store you would like to send out to a friend or family member, we can ship it out for you! Simply provide us with the recipient's name and address and we'll handle the rest. We'll package the items, process the order and have the item dispatched within 1-2 business days with the tracking number sent to your email address so you can receive updates. 

Standard shipping: $9.95
Express shipping: $14.95

 

 

If you have any questions regarding our pop up store, please send an email to contact@topfloorgallery.com or ask us in person!