At Top Floor Gallery, we offer new and pre-loved items. Please use the below guide to help you understand the condition of our products:

Brand New

Brand new/unused (with or without tags). May include original packaging.

Excellent

Near/like new with little to no flaws. Minor or no noticeable signs of wear.

Great

Light general wear or use. A few minor flaws that are not easily noticeable may be present (e.g. slight creasing, light scuffs/marks, or minor imperfections).

Good

Some noticeable general wear and use/flaws (e.g. discolouration, hardware scratches, or fading).

Fair

Clear signs of wear, but still fit for use. Visible flaws such as tears, stains, or worn areas are likely present.

*Please note that some items may exhibit minor imperfections due to in-store try-ons or handling that were not identified during initial inspection and online listing. We strive to provide accurate descriptions, but slight wear may not always be noted.

For further details or additional photos, please get in touch with us via Instagram or our contact p